Any complaints?

If you spend time writing a shopping list, checking it and making sure you´ve got enough money to buy what you want,   what do you do when you’re not happy with the items you bought? Here you have some ideas that might help you. Try to find out the differences between the written version (worksheet) and what the speaker really says (key).

Have you ever had a bad experience with something you bought? When? Where? Why? What happened? How did you solve it? Tell us about it and … good luck next time you go shopping!!!!

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